What settings do I need on my computer to view the HireBrilly website?

HireBrilly is optimized for Firefox, Chrome, and Safari. Also, adjust the resolution to 1024 x 768 in your browser for a better user experience.

How do I clear my cache and cookies?

Depending on the browser you are currently using

• Chrome
• Safari (Mac OS / iOS)
• Firefox

I have not received an email / SMS to verify my account.

Please make sure the email address / mobile phone number input is correct. If the wrong input is found, redo and select "Send verification code" button.

If you confirm the data is correct, it is possible that the notifications are mistakenly sent to your spam or junk box by your email service provider. You may check the Junk Box in your email address box. If you have checked your Junk Box and confirm no emails have been received, please click the "Send verification code" button.

I cannot log in to my account. What should I do?

This may be due to an incorrect password being entered - please re-enter the password. If you have forgotten your password, select "Forgot password" to reset a new one.

How do I reset my account password?

You can do this by logging into your HireBrilly account and select "Account Settings" for password reset.

Why haven't I received any emails from HireBrilly?

The emails will be sent to your registered email address box. If you didn’t receive any notifications, it is possible that the notifications are mistakenly sent to your spam or junk box by your email service provider. To avoid any delay of status updates, please consider changing the email settings including moving our messages to inbox, to mark our messages as "Not Spam", and add our email addresses to your contact list.

Also, please make sure the email address provided is correct. Alternatively, you can log in to your Hirebrilly account > Account Settings for a review of the contacts.

November 2023